Privacy Policy

We take your privacy seriously.

Last Modified: December 4, 2023

Version: 1.0

1.              Introduction

Astrion, (“Astrion,” “we,” or “us”), accessible from https://www.astrion.us/, respects your privacy and treats the information you provide us with care. The purpose of this Privacy Policy document is to inform our users about our policies and procedures regarding the collection, use, processing, deletion, security, and disclosure of Personal Data and information that is subject to protection under applicable data protection, data privacy and data security laws, which may include the California Consumer Privacy Act (as amended, the “CCPA”) (collectively, “Personal Data”) received from users of our  Services, as defined in our Terms of Use, found at https://www.astrion.us /terms-of-use, as well as websites linked to such Services that are owned or controlled by Astrion. Any capitalized terms not defined in this Privacy Policy have the meanings set forth in our Terms of Use.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us using the contact information provided below.

This Privacy Policy applies only to our online activities and is valid for users of our Services with regards to the information that they shared and/or collect in Astrion. This policy is not applicable to any information collected offline or via channels other than these Services.

Astrion may, from time to time, update this Privacy Policy by posting an updated version of the Privacy Policy to our Services. In addition, our Services make use of cookies as described in further detail below.

2.              Consent

By using our Services, you hereby consent to our Privacy Policy and agree to its terms.

3.              Information We Collect

The Personal Data that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. We may collect the following Personal Data when you use our Services:

  • Personal Data you provide when you complete forms available on our Services, or otherwise submit information to us through our Services, such as name, company name, address, email address, and telephone number;
  • Personal Data you provide when you contact us, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide; and
  • Details of visits to our Services, including the volume of traffic received, logs, and the resources that you have accessed.

We may combine Personal Data that you provide to us with information that we collect from or about you from publicly available sources. This will include information collected in an online or offline context.

The categories of Personal Data we have collected from individuals of our Services over the last twelve (12) months may include the following:

  • Identifiers, such as name, contact details and address (including physical address, email address and Internet Protocol (“IP”) address);
  • Protected classification characteristics under California or federal law that you may provide to us when you complete forms available on our Services, or otherwise submit information to us through our Services; and
  • Internet or other electronic network activity information, such as information regarding your use of our Services (e.g., cookies, browsing history and/or search history), as well as information you provide to us when you correspond with us in relation to your inquiries.
4.              How We Use Your Information

We use the information we collect in various ways, including:

  • To provide, operate, and maintain our Services;
  • To improve, personalize, and expand our Services;
  • To understand and analyze how you use our Services;
  • To develop new products, services, features, and functionality;
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes;
  • To keep a record of your relationship with us;
  • To send you emails;
  • To find and prevent fraud;
  • For legal purposes, including financial, regulatory, tax and other legal obligations, to respond to governmental or regulatory requests or subpoenas, and for litigation purposes; and
  • To generally comply with U.S., state, local and non-U.S. laws, rules and regulations.
5.              With Whom do We Share Your Personal Data?

We do not sell or rent any of the Personal Data we collect about you to third parties.

We do not disclose any nonpublic Personal Data about you to third parties, except as required by law or regulation and to affiliates and service providers, including vendors providing hosting, purchasing, payment processing, software services, database management and development services related to the operation of our Services, or email marketing services, or other communications we may send to you, in each case as permitted by law. We may also disclose your Personal Data to other parties as may be required by law or regulation, pursuant to legal process, or in response to regulatory inquiries.

Within the last twelve (12) months, we may have shared each of the categories of Personal Data collected in connection with our Services that are set forth above in the Section titled “Information We Collect” with affiliates and service providers.

Additionally, we may disclose your Personal Data to third parties (i) in the event that we sell any business or assets, in which case we may disclose your Personal Data to the prospective buyer of such business or assets; (ii) if we plan to merge with or be acquired by such third party or in connection with a partial or total sale of assets, bankruptcy, or another corporate change; or (iii) if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, subpoena or court order, or in order to enforce or apply our other agreements.

6.              Transfer of Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with our Privacy Policy and in accordance with applicable data protection legislation.

7.              Log Files, Cookies, and Web Beacons

Astrion follows a standard procedure of using log files. These files log visitors when they visit websites and collect information such as internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), among other usage data. All hosting companies do this and a part of hosting services’ analytics. These are not linked to any Personal Data. The purpose of the information is for analyzing trends, administering the Services, tracking users’ movement on the Services, and gathering demographic information.

Like any other website, our Services also use cookies. These cookies are used to store information including visitors’ preferences, and the pages on our Services that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. If you prefer not to receive cookies through our Services, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. If you opt out of certain cookies, you may not be able to access certain parts or features of our Services.  You may wish to visit www.aboutcookies.org, which contains comprehensive information about types of cookies, how they are used and how you manage your cookie preferences.

Further, our Services may from time to time use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our Services and to improve our website Services, communications, and user experience.

The information generated by the cookies about your use of the Services (including your IP address) will be transmitted to and stored by Google on servers controlled by Google in the United States or other jurisdictions selected by Google. Google may use this information for the purpose of evaluating your use of our Services, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where it is required to do so by law, or where such third parties process the information on Google’s behalf or where Google is permitted to do so under its privacy policy.

Please visit the Google Analytics privacy policy available at https://policies.google.com/privacy for additional information regarding how Google processes and protects your data collected through Google Analytics. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of our Services.

By using our Services, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please note that we may not (and reserve the right not to) use Google Analytics on all portions of our Services.

For an explanation of the information collected by these third parties and their respective privacy policies, go to the Google Analytics privacy policy and/or the privacy policies of the applicable third-party website.

8.              Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Astrion.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Astrion, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Astrion has no access to or control over these cookies that are used by third-party advertisers.

9.              Third Party Privacy Policies

Astrion’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

10.           CCPA Privacy Rights (Do Not Sell My Personal Information)

This section outlines specific rights granted under the CCPA to natural persons who are California residents and provides information regarding how such California residents can exercise their rights under the CCPA. This section is only relevant to you if you are a resident of California as determined in accordance with the CCPA. Information required to be disclosed to California residents under the CCPA regarding the collection of their Personal Data that is not set forth in this section is otherwise set forth in the Privacy Policy. For the avoidance of doubt, for purposes of this Privacy Policy, references to Personal Data in this Privacy Policy are deemed to include references to “personal information” as defined under the CCPA where the context so requires.

Deletion Rights: You have the right to request that we delete any of your Personal Data that we retain, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local and non-U.S. laws, rules and regulations. We will notify you in writing if we cannot comply with a specific request and provide an explanation of the reasons.

Disclosure and Access Rights: You have the right to request that we disclose to you certain information regarding our collection and use of Personal Data specific to you over the last twelve (12) months. Such information includes:

  • the categories of Personal Data we collected about you;
  • the categories of sources from which the Personal Data is collected;
  • our business or commercial purpose for collecting such Personal Data;
  • the categories of third parties with whom we share the Personal Data;
  • the specific pieces of Personal Data we have collected about you; and
  • whether we disclosed your Personal Data to a third party, and, if yes, the categories of Personal Data that each recipient obtained.

No Discrimination: We will not discriminate against you for exercising your rights under the CCPA, including by denying service, suggesting that you will receive, or charging, different rates for services or suggesting that you will receive, or providing, a different level or quality of service to you.

How to Exercise Your Rights: If you would like to exercise any of these rights, please contact us using the contact information provided below. If you make a request, we will respond to you within one month.

11.           GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user who falls under the protection of the GDPR is entitled to the following:

  • The right to access: You have the right to request copies of your Personal Data. We may charge you a small fee for this service.
  • The right to rectification: You have the right to request that we correct any Personal Data you believe is inaccurate. You also have the right to request that we complete the Personal Data you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below. If you make a request, we will respond to you within one month.

12.           Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Astrion does not knowingly collect any Personal Data from children under the age of 13. If you think that your child provided this kind of information on our Services, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

13.           Data Security

We employ commercially appropriate organizational, physical, technical, and procedural safeguards designed to protect your Personal Data in our possession or under our control to the extent possible from unauthorized access and improper use. Unfortunately, the transmission of information via the Internet is not completely secure, and we cannot guarantee the security of your Personal Data transmitted to or through our Services; any such transmission is at your own risk. Once we have received your information, however, we will use the procedures and security features described above to try to prevent unauthorized access of your Personal Data.

14.           Contact

For any questions regarding our processing of your Personal Data, or requests relating to the exercise of your rights under the CCPA or other applicable data protection laws, please submit (or have your authorized representative submit) a request using any of the methods set forth below.

Email us at the following email address: communications@astrion.us.

Call us using the following toll-free number: (256) 430-3080.